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Click here for information on new branch procedures as a result of COVID-19
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Important Notification to Our Customers

To Our CE Community:

As the situation with COVID-19 continues to evolve, the health and well-being of our employees and customers continues to be our top priority, while continuing to service your important HVAC needs. We recognize that during this period, it will be more essential than ever that our industry provide clean and comfortable conditions to both consumers and institutions. We have taken several steps earlier in March to safeguard the health of our employees and customers. These included implementation of CDC preparedness and prevention recommendations in all our facilities and minimizing in-person group events, such as training, turning to virtual options where possible.

However, we feel it is now necessary to add another layer of protection to our employees and customers by implementing new branch procedures beginning Monday, March 23rd that will allow for a “zero contact” customer experience. Under this new process, customers will not enter our facilities and our branch personnel will take your parts, supplies, and equipment orders out directly to your vehicle. The specifics may vary slightly by location but all of our facilities will be adhering to the following procedure:

• Have your employee call or text the store when they arrive to notify our branch personnel they are ready to receive your order; upon this notification our branch personnel will deliver your items directly to your vehicle

• As always, you are welcome to utilize your established open account for payment and if you do not have an open account we can set you up very quickly and easily with our streamlined onboarding process. If you choose to pay by credit card, payment will be accepted when your online order is placed or the card number can be provided by phone. We ask that you please avoid cash and check transactions as much as possible, we will be modifying our procedures for those forms of payment shortly

• In lieu of physically signing for pick-up, our branch personnel will ask for your employee’s valid photo ID and record their name to document receipt In addition, we urge you to take full advantage of CE’s online tools available for use 24/7/365, which have well positioned us for business continuity in moments like this. These include our eCommerce Storefront, CE’s Contractor Assist App, and CE Statements.

The spread of this disease and the suffering and disruption it brings is reason for concern and we share that concern as a CE community. Our teams are committed to enabling our customers to continue to address the critical needs of our industry, particularly during this time.

We appreciate your business and flexibility as we work to strike a balance between service and safety. We also welcome any questions or suggestions you may have and ask that you please communicate any feedback to your local CE sales team or through our Contractor Assist app. Thank you in advance for your patience and partnership through these challenging times.

Sincerely,

The CE Team


New Ordering/Pick-Up Process

Version en Español


How to Place an Order

  1. For fastest service, please place your order online at fl.carrierenterprise.com
  2. Call your local Sales Center to place your order.
  3. Call our Order Center at 888-827-3352, option # 1

How to Pick-Up an Order

  1. Text the Store Manager's mobile number when you arrive to pick-up your order. The numbers to text can be found below.
  2. Product will be loaded into your vehicle or placed beside it. *Please note that the the customer is responsible for securing all items before departing.

Please avoid cash and check transactions as much as possible.

Preferred method of payment is by Credit Card or charge to your CE Florida Credit Account.


All stores in Florida will extend their hours to 5:00pm.

Phones times have also been extended.

The following stores will be open on Saturday starting this weekend, March 28th from 8am to 12pm.

  • – Ocala
  • – Sarasota
  • – West Palm Beach
  • – Daytona

STORE FINDER TOOL

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CE Florida Sale Centers Contact Information

CE SALES CENTER STORE MANAGER OFFICE NUMBER MOBILE NUMBER
Orlando Craig Rath 407-532-7033 407-286-9016
Kissimmee Robert Rivera 407-944-0361 407-362-8533
Sanford Timothy Winkle 321-363-5530 407-272-6475
South Orlando Gabriel Martinez 407-982-7745 407-529-6002
West Palm Beach Lindsey Wachtel 561-684-9933 561-252-2185
Port St. Lucie Dess Desir 772-778-4298 772-284-0274
Dania Beach Adrian Rosario 954-926-5161 954-495-5998
Pompano Beach Charles Carpenter 954-247-2099 954-999-7330
Medley Tony Martinez 786-331-8113 786-617-8880
South Miami Lester Estrada 305-254-5608 786-566-9353
Melbourne Al Hagan 321-722-0420 407-468-4052
Daytona Beach Jeff Hughes 386-274-1012 407-369-2509
Orange Park Terry Barfield 904-771-5753 904-759-8926
Jacksonville Danielle Renfro 904-256-3000 904-237-5740
Clermont John Lorden 352-448-3879 407-963-1821
Tallahassee Jim Phillips 850-574-4297 850-491-4460
Gainesville John Southern 352-378-9349 352-221-3529
Ocala Mark Houchens 352-732-0796 352-817-1929
Lakeland Joe Phillips 863-665-0369 863-226-9803
Ybor City Mike Maggio 813-242-7750 813-323-3945
New Port Richey Chris Conroy 727-846-1600 727-359-9846
Largo Greg Rojas 727-538-5108 727-260-3863
Sarasota Kiera Panek 941-755-1785 315-569-9199
Fort Myers Chris Leahy 239-768-9400 904-237-8387
Naples Jamal Davis 239-430-0107 239-785-6918

We thank you for your cooperation during this time.

VERSION EN ESPAÑOL